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84 stories for “marketing”Page 3 of 7
AI Discovery

Google AI Overviews Show More External Links, But Some Open AI Mode Instead of Websites

Third-party tracking data shows external links inside Google AI Overview answer text rose sharply from near zero to 26.2% between early and late September 2026, while a separate recording demonstrates that some underlined text in AI Overviews opens AI Mode rather than an external webpage. Google's own Search Console reports do not currently provide enough data to measure click-through rates from AI features.

6 min read
Content Operations

Iterable Launches Fall Product Release With Native RCS, Nova Conversations, and AI Agents to Close Marketing's "Context Gap"

Iterable has unveiled a major Fall Product Release adding native RCS messaging, Nova Conversations, an Integrations Hub, and new Nova Intelligence Agents to its AI customer engagement platform. The company says the update is designed to connect fragmented customer data across the marketing stack and create a continuous intelligence loop in which every interaction informs the next.

4 min read
AI Discovery

AI Answer Engines Strip "Path Metadata," Leaving Users Confidently Underinformed, Research Shows

A convergence of academic studies — including a Wharton experiment with more than 10,000 participants and a Pew Research Center tracking study of nearly 69,000 Google searches — shows that AI-generated summaries reduce how much users learn, suppress source clicks, and erode the natural feedback loop that once let readers gauge how reliable an answer was. Writing for Search Engine Journal, Duane Forrester argues the findings carry direct consequences for content publishers and B2B marketers.

4 min read
Content Operations

Google's AI Content Pilot Raises Publisher Concerns Over Transparency and Market Power

Google's invitation-only pay-per-value pilot, which offers direct payments to publishers whose content powers AI-generated answers, is drawing cautious and divided responses from the media industry. While some see it as a step forward, publishers and industry leaders warn that opaque payout formulas, limited access, and structural power imbalances could leave smaller outlets worse off.

3 min read
Executive Visibility

Microsoft shifts communications function to Brad Smith's corporate affairs organization

Microsoft is moving its communications team out of marketing and into the Corporate, External and Legal Affairs organization led by vice chair and president Brad Smith, placing reputation management alongside legal, regulatory and government-relations functions. Brent Colburn will serve as interim communications leader while Microsoft searches for a new chief communications officer, and CEO Satya Nadella is urging more employees and executives to become public voices for the company.

3 min read
AI Discovery

Google Admits Search Console Cannot Accurately Track AI Overview Rankings, Analysts Urge Shift to Outcome Metrics

Google Search Advocate John Mueller has acknowledged that Search Console relies on "block flattening" to record AI Overview positions, assigning every link inside an AI-generated summary a single rank rather than tracking individual placements. SEO analysts say this makes average position data misleading and are calling on marketers to replace traditional ranking metrics with direct outcome measures such as site visits, inquiries, and conversions.

4 min read
AI Discovery

HubSpot Declares Inbound Marketing Era Over After Losing 5 Million Monthly Blog Visits to AI

HubSpot's chief marketing officer and a senior growth executive say the inbound marketing model they helped create is no longer fit for purpose, citing a loss of 5 million blog visits in a single month and a 37% rise in AI-driven search as evidence. Writing in Fortune, Kipp Bodnar and Kieran Flanagan argue that AI answer engines have shattered the traditional buyer funnel and call for a full organisational transformation built around a new "Loop Marketing" framework.

3 min read
Buyer Behavior

B2B Brands Must Become 'Buyable' as LLMs Reshape Supplier Discovery, Joint Study Finds

A joint analysis by WARC, LinkedIn and LIONS Advisory, building on earlier research by LinkedIn and Bain & Company, argues that B2B brands must move beyond visibility to build verifiable "Buyability" signals — a shift made more urgent as large language models take a growing role in the purchasing journey. An examination of 700 B2B campaigns found that those with high Buyability scores were significantly more likely to report improvements in ROI and incremental revenue.

4 min read